Chocolate Forum

Chat => General => Topic started by: loulou on April 10, 2006, 12:54:47 am

Title: Online shopping.
Post by: loulou on April 10, 2006, 12:54:47 am
Everytime Tesco deliver my shopping atleast 6 products have been substituted for something more expensive. I believe the packers cannot be bothered to look for the items I've ordered so throw in anything.
Title: Online shopping.
Post by: smurfboy on April 10, 2006, 03:44:45 am
I think online food shopping is an utterly pointless exercise. If they don't have what you want they just bung in any old thing - and when they do have what you want, you always get what's only just in date. For the cost of the delivery charge you could go to the supermarket yourself, choose what you want and get a cab home!
Title: Online shopping.
Post by: oldspice on April 10, 2006, 08:55:07 am

Tesco may be the biggest supermarket chain but the quality they used to offer is no longer there. Their fruit and vegetables are terrible, their stores offer a poor range and their staff are clueless.   

Title: Online shopping.
Post by: Cherry_Ripe on April 10, 2006, 09:26:18 am
Our main Tesco is going through a major refurbishment at the moment so I have stayed away for some weeks. I have been buying my fruit and veg at the local Co-op and whilst they don't have a huge range the prices and quality have been suprisingly good. I have been doing my other shopping at Somerfield and everything about them is pretty poor.
Title: Online shopping.
Post by: goldencup on April 10, 2006, 10:35:49 am
Quote from: oldspice

Tesco may be the biggest supermarket chain but the quality they used to offer is no longer there. Their fruit and vegetables are terrible, their stores offer a poor range and their staff are clueless.   



   Sainsbury's products and staff are way superior.  In my area anyway.

Title: Online shopping.
Post by: Cherry_Ripe on April 10, 2006, 01:51:17 pm

I agree, Sainsbury's is better but ours is difficult to get to and far away. I can't buy anything frozen there as it will defrost by the time I get it home!

Title: Online shopping.
Post by: minty on April 10, 2006, 01:54:45 pm
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Title: Online shopping.
Post by: Cherry_Ripe on April 10, 2006, 02:09:48 pm

Quote from: smurfboy
If they don't have what you want they just bung in any old thing - and when they do have what you want, you always get what's only just in date.


I like to choose what I buy so I don't think I would use online grocery shopping even if it were available to me. I buy practically everything else online though.

Title: Online shopping.
Post by: chocolate chick on April 10, 2006, 02:34:21 pm
I have never tried the on line grocery service, but like you Cherry, I think I prefer to pick my own food out. 
Title: Online shopping.
Post by: smurfboy on April 10, 2006, 04:22:29 pm
Exactly - you don't want any old bunch of bananas that some chimp from the warehouse has shoved in!
Title: Online shopping.
Post by: Cherry_Ripe on April 10, 2006, 04:29:56 pm

Quote from: smurfboy
Exactly - you don't want any old bunch of bananas that some chimp from the warehouse has shoved in!


I heard the chimp in the banana warehouse got fired for stealing.

Title: Online shopping.
Post by: smurfboy on April 10, 2006, 04:31:05 pm
Title: Online shopping.
Post by: Cherry_Ripe on April 10, 2006, 04:45:53 pm

Quote from: loulou
I believe the packers cannot be bothered to look for the items I've ordered so throw in anything.


And in terms of packing, how is it delivered to you? Tins at the bottom with nothing squashed, or just thrown in the crate any old way?

Title: Online shopping.
Post by: loulou on April 10, 2006, 08:39:22 pm

It comes well packed. All seperated into different bags, fruit, veg, cleaning stuff, petfood, frozen. I cannot complain there but it's when the driver gets out the substituted list it all goes wrong. I never order meat as I know they would send the scraggy looking fatty stuff with the next days date on.


I shop online because I don't have time to go to the supermarket and when I do I can't carry all the petfood and soap powder from where i park my car to my flat.

Title: Online shopping.
Post by: on April 10, 2006, 09:10:06 pm

We only have one Tesco in the whole of my shire! Possibly as a result it is good with decent service. (Yes, I do, Lou in case you wondered about the housing activities).


Maybe it's melaugh, more likely they have to attract from all the Somerfields, Asdas and Morrisons here.

Title: Online shopping.
Post by: chocolate chick on April 11, 2006, 11:14:31 am
I had heard that Waitrose offer the best online shopping service.
Title: Online shopping.
Post by: chocadmin on April 11, 2006, 01:19:46 pm

I've tried Ocado (waitrose) and Tesco (I think thats who it was ). Ocado were very good, but then you're paying a premium for waitrose food and there tend not to be many offers unlike other supermarkets (none of morrisons 150+ bogof offers).


What I really object to (and the Wife suffers me going on and on about whenever someone mentions online groceries) is that they charge for delivery. Why should I pay for an inferior service compared to choosing my own, they should be encouraging me to buy online as its far cheaper to operate an online service plus delivery vehicles than a large store. Then they wouldn't have to build stores as big and have as large an area for parking etc.etc. I think Ocado have got it right (stuff comes from a warehouse rather than a store and is selected/packed by properly trained/supervised staff), just a shame they're expensive and still charge for delivery.


I don't think Iceland ever charged for delivery but I've never used them (my freezer's not got enough space for most of the stuff from there anyway ).

Title: Online shopping.
Post by: Cherry_Ripe on April 11, 2006, 01:48:21 pm

Our neighbours get a delivery from Iceland every week!

Title: Online shopping.
Post by: smurfboy on April 11, 2006, 02:04:43 pm
Iceland only charge for delivery if you spend under £25.
Title: Online shopping.
Post by: chocolate chick on April 11, 2006, 02:22:09 pm
I thought delivery was free!! 
Title: Online shopping.
Post by: smurfboy on April 11, 2006, 03:13:08 pm
It might have changed - I used it once when it first started and you had to pay £5 delivery, or if you spent over £25 it was free. This is nearly ten years back so it could well have changed.
Title: Online shopping.
Post by: chocolate chick on April 11, 2006, 03:33:52 pm
If you get it delivered you miss the reduced shelf! When I get to Tesco a couple of weeks after I got a load of bread rools, mini pancakes and crumpets reduced. 
Title: Online shopping.
Post by: smurfboy on April 11, 2006, 03:46:05 pm

The reduced section is great! If I go shopping and don't get at least one thing marked down I am very unhappy


The best trick is at Tesco if they have any BOGOF products reduced - always buy two, even if you don't want to. The bacode system recognises the price reduction, but also the BOGOF at the original price - therefore you end up actually making  money!

Title: Online shopping.
Post by: chocolate chick on April 11, 2006, 04:52:59 pm
An even better bargain!

The mini pancakes I mentioned should have been 1.38 for for 24 but I got them for 24p. And my 8 crumpets were 8p!

Title: Online shopping.
Post by: kevvosa on April 11, 2006, 06:59:49 pm
I ordered from Asda once and the service was terrible, they didnt have some of the things I wanted and delivered MELTED ice creams. I would have expected them to have some sort of cool box for chilled products!
I got a refund for some of the stuff.

Title: Online shopping.
Post by: loulou on April 13, 2006, 08:49:38 pm
Tesco charge £3.99, £4.99 or £5.99 for delivery depending on what day you choose but 9/10 times they don't come at the proper time and will be up to 4 hours late.
Title: Online shopping.
Post by: on April 13, 2006, 08:50:49 pm
Every little grates.
Title: Online shopping.
Post by: kevvosa on April 13, 2006, 09:25:30 pm

Quote from: loulou
Tesco charge £3.99, £4.99 or £5.99 for delivery depending on what day you choose but 9/10 times they don't come at the proper time and will be up to 4 hours late.


Asda delivered way too late for me, I was waiting half the day for the delivery.
Title: Online shopping.
Post by: lorri on April 15, 2006, 03:54:01 pm

Quote from: loulou
Tesco charge £3.99, £4.99 or £5.99 for delivery depending on what day you choose but 9/10 times they don't come at the proper time and will be up to 4 hours late.


 


your tesco sound really bad, i have used the home delivery from ours for about 4 years and i always click the do not substitue button so i only get what i order and to be fair to them its rare for them to not deliver more than 1 ordered product, which reading other peoples experiences sounds like i have been very lucky, they delivered yesterday and i had booked 1-3pm and at 1.20 they phoned to let me know they would be about an hour which is something they seen to do as routine here if they are not going to get to you in the first hour of the booked time, also if u look on line u can find voucher codes for £5 off a £50 shop that people have posted, i have not paid for delivery for 18 months  

Title: Online shopping.
Post by: Cherry_Ripe on April 20, 2006, 01:29:29 pm
I heard Amazon are going to start selling basic groceries (packets and tins, not fresh foods). Although I love Amazon I don't think I would buy groceries from them since I mainly buy supermarket own label products.